The best in the business.

GGS Responsive Repair Performance Score: 98.5%

Our Promise

We understand the mission critical needs of strong labs and how to keep them strong. And we pride ourselves in keeping up with the challenges of today’s demanding laboratory business environment.

I personally guarantee the finest maintenance and repair service in the industry with minimal downtime for every client.

I will always make myself personally available to you. We work top-to-top with lab management to strengthen a lab’s overall performance and, in the process, learn how to improve ours as well.

Preventive maintenance. Fast problem resolution. Strategic planning consulting. Independent and unbiased expertise.  

It’s all there for you. In real time! Thanks for considering us.

Five-Star Customer Satisfaction

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Five-Star Customer Satisfaction

Five-Star Customer Satisfaction Rating

We work hard every day to earn our clients’ trust

  • "Without GGS, my business would be severely impacted." 

    President, Regional Medical Center

  • "None of my support suppliers or vendors are as responsive as Marc and GGS."

    Director, Toxicology Lab, Regional Behavioral Care Center

  • “When a chemist finds a good thing, they tell one another. I would recommend GGS to everyone."

    Lab Director, University Hospital

  • “I was tired of expensive, impersonal, slow responses. And I hated talking to an automated answering service. GGS changed all that for me.”

    Consulting Director, National Lab Testing Services Firm

  • “When the gas generator is down, the MS is down, and I’m down. I call Marc at GGS.”

    Consulting Director, National Lab Testing Services Firm

GGS was founded in 2016 by Marc Townsend, a 22-year naval veteran and expert in frontline nuclear engineering project management.

Our mission:

Best-in-class aftermarket servicing supported by an elite team of highly-trained, manufacturer-certified professional technicians.

The model:

Proactive service to ensure that a lab gas generator is always at peak performance and immediate response to unforeseen issues.