Choose the level of Lab Gas Generator support that works for you:
On-Site Repair
Rapid response repairs for lab gas generators in the US, Canada, Caribbean, and Latin America
We provide expert on-site repair service for all brands of hydrogen, zero gas, and nitrogen lab gas generators.
On-site service is available in all 50 states plus Puerto Rico and the Caribbean. Only genuine, manufacturer-supplied parts are used.
All repairs come with a full 90-day parts & labor warranty. We also offer annual service plans.
2. On-Call Support Helpline
Your fastest option
Often our expert engineering professionals can diagnose and resolve the problem right on the phone.
If you need additional support, we’ll schedule an on-site or visual remote visit and handle orders for any spare parts needed.
3. Remote Visual Support
Service via live stream on your mobile device, no download required.
We can diagnose and often repair your equipment with our Remote Visual Support platform. It’s easy and just uses your mobile device.
Get in touch and we will quickly set up your device to share a live stream with us.
A GGS technician will see the generator through your device’s camera in real time.
They can then highlight areas to help diagnose or resolve any issues, often eliminating the need for an on-site visit.